• EFFECTIVE SEPTEMBER 1, 2026

Refund Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

This All Sales Final / Refund Policy applies to purchases made from FullyTackled.com, operated by We Are Fully Tackled Tackle Company, doing business as Fully Tackled.

Please review this policy carefully before placing an order.

All Sales Are Final

ALL SALES ARE FINAL.

Except where required by applicable law or expressly agreed to in writing by Fully Tackled, we do not accept returns, exchanges, or refunds.

Because Fully Tackled sells curated fishing tackle assortments with rotating inventory, exact colors, patterns, lure styles, sizes, brands, finishes, and combinations may vary from order to order.

By placing an order, you acknowledge that you are purchasing the described assortment category and any contents specifically guaranteed on the product page, not every individual item shown in photographs or promotional images.

No Refunds for Assortment Variations

A refund, return, or exchange will not be issued simply because you prefer a different:

Color
Pattern
Lure style
Brand
Size
Finish
Tackle combination
Assortment variation

Likewise, the fact that another customer receives a different assortment does not create a right to a refund.

Exact assortment contents may vary depending on current inventory.

Product Photos and Promotional Images

Product photos may show representative examples of Fully Tackled assortments.

Unless an item is specifically listed as guaranteed, an individual lure or tackle item shown in a photo is not guaranteed to be included in every box.

Some promotional images may use simulated or AI-generated tackle. Where applicable, such images may include the notice:

“Tackle simulated for advertising purposes. Final assortments vary.”

Simulated promotional imagery does not represent guaranteed exact contents.

Damaged, Incorrect, or Missing Orders

If your order arrives materially damaged, incorrect, or missing items that were specifically guaranteed on the product page, contact us at:

support@FullyTackled.com

Please contact us as soon as reasonably possible and include:

Your name
Order number
Description of the issue
Clear photos of the package and/or product where applicable

We will review the issue and determine the appropriate remedy based on the circumstances and applicable law.

Possible remedies may include, at Fully Tackled’s discretion where legally permitted:

Replacement of the affected item
Replacement of the affected assortment
Shipment of a missing guaranteed item
Store credit
Another reasonable resolution

A cash refund is not guaranteed unless required by law or specifically approved by Fully Tackled.

Shipping Damage

If your package appears to have been damaged during shipping, please keep:

The original shipping box
Packaging materials
Damaged products
Shipping label

Photos may be required so we can review the issue or work with the shipping carrier.

Do not discard damaged packaging until the issue has been reviewed.

Customer Address Errors

Customers are responsible for entering a complete and accurate shipping address.

Fully Tackled is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

If you notice an address mistake, contact:

support@FullyTackled.com

immediately.

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Additional shipping terms are provided in our Shipping Policy.

Order Cancellations

Orders should be considered final once submitted.

Customer-requested cancellations are not guaranteed.

If you place an order by mistake, contact us immediately at:

support@FullyTackled.com

If the order has already entered processing, packing, fulfillment, or shipment, cancellation may no longer be possible.

If Fully Tackled cancels a paid order because we cannot fulfill it, the amount collected for the canceled order will be returned to the original payment method.

Promotional Purchases

Purchases made with promotional codes, discounts, or introductory pricing remain subject to this All Sales Final Policy.

Refunds or credits, where legally required or approved by Fully Tackled, will be based on the amount actually paid after discounts.

Promotional codes have no cash value except where required by law.

Chargebacks and Payment Disputes

If you believe there is a legitimate issue with your order, please contact us before initiating a payment dispute or chargeback so we have an opportunity to review and resolve the matter.

Submitting a fraudulent chargeback or payment dispute may result in account restrictions and may be contested with the applicable payment processor.

Nothing in this section limits any lawful rights you have regarding unauthorized or improper charges.