— FULLY TACKLED POLICIES

Shipping Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

This Shipping Policy applies to purchases made through FullyTackled.com, operated by We Are Fully Tackled Tackle Company, doing business as Fully Tackled.

By placing an order, you agree to this Shipping Policy together with our Terms & Conditions, All Sales Final / Refund Policy, and other applicable policies.

Shipping Rate

Fully Tackled currently offers:

$5.99 flat-rate shipping per order

This means one standard shipping charge of $5.99 for a qualifying order, regardless of the number of eligible products included in that order, unless a different rate, service, surcharge, or promotion is clearly displayed during checkout.

Shipping rates may be changed in the future.

Applicable sales tax is calculated separately at checkout where required.

Order Processing

Orders are prepared and packed by Fully Tackled before being transferred to the shipping carrier.

Our normal processing timeframe is:

[INSERT PROCESSING TIME]

Processing time is separate from carrier transit time.

Orders placed on weekends, holidays, during major promotions, severe-weather events, or unusually high-volume periods may require additional processing time.

Any delivery date shown on our website, order confirmation, or carrier website should be treated as an estimate unless expressly stated as guaranteed.

When an Order Is Considered Shipped

An order is considered shipped when it has been packaged, labeled, and accepted into the possession or shipping network of the applicable carrier.

Once the carrier accepts the shipment, transportation, routing, handling, scanning, and delivery are controlled by the carrier and are outside Fully Tackled's direct control.

Risk of Loss After Shipment

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISK OF LOSS OR DAMAGE PASSES TO THE CUSTOMER WHEN THE ORDER IS DULY DELIVERED TO THE SHIPPING CARRIER FOR TRANSPORTATION.

Once an order has been properly packaged, addressed using the information supplied by the customer, and accepted by the carrier, Fully Tackled is not responsible for events occurring while the shipment is in the carrier's possession, including:

Carrier loss
Transit damage
Delays
Misrouting
Sorting errors
Missed scans
Carrier handling
Weather delays
Transportation interruptions
Misdelivery
Theft while in transit
Other carrier-related problems

Nothing in this section limits rights or remedies that cannot legally be waived.

Lost Packages

If tracking shows that a package is delayed, missing, or lost while in the carrier's network, the customer must first contact the shipping carrier and open a lost-package inquiry, service request, or claim as applicable.

Fully Tackled does not automatically issue refunds, replacements, store credit, or reshipments because a carrier loses or delays a package.

Customers should retain:

Order number
Tracking number
Carrier claim or case number
Any correspondence from the carrier

Fully Tackled may provide reasonable documentation showing shipment or tracking information if needed.

If the carrier requires the sender rather than the recipient to submit a formal claim, contact:

support@FullyTackled.com

and provide the carrier's instructions, tracking number, claim information, and any requested documentation.

Any assistance Fully Tackled provides with a carrier claim does not constitute an admission that Fully Tackled caused or is financially responsible for the loss.

Packages Marked Delivered

When carrier tracking shows an order as Delivered, Fully Tackled will generally consider the order delivered.

Customers are responsible for providing a safe and secure delivery location.

Fully Tackled is not responsible for packages that are:

Stolen from a porch, mailbox, entryway, lobby, parcel area, or other delivery location
Removed after delivery
Taken by another resident, visitor, neighbor, or third party
Lost after the carrier completed delivery
Delivered to an address supplied by the customer

PORCH THEFT OR THEFT OCCURRING AFTER A CARRIER HAS COMPLETED DELIVERY IS NOT THE RESPONSIBILITY OF FULLY TACKLED.

If tracking shows delivery but the package cannot be located, the customer should:

Check the delivery location, mailbox, porch, garage, parcel locker, and surrounding area.
Check with other household members, neighbors, building staff, or property management where appropriate.
Contact the carrier and request delivery verification or GPS/location information where available.
File a carrier claim or service request if appropriate.
Contact local law enforcement if theft is suspected.

A package being stolen after delivery does not automatically entitle the customer to a refund or replacement.

Misdelivered Packages

If the carrier appears to have delivered a package to the wrong location despite Fully Tackled using the correct shipping address provided on the order, the issue must first be reported to the carrier.

The customer should request that the carrier investigate the delivery.

Fully Tackled is not responsible for carrier misdelivery to the maximum extent permitted by law.

If the carrier determines that sender participation is required, contact us at support@FullyTackled.com with the carrier case number and written information provided by the carrier.

Shipping Damage

Fully Tackled carefully packs orders before transferring them to the carrier.

Once the package is accepted by the carrier, physical damage occurring during transportation is considered a carrier-shipping issue to the maximum extent permitted by law.

If a package arrives damaged:

Photograph the shipping box before discarding it.
Photograph the shipping label.
Photograph visible package damage.
Photograph damaged contents.
Keep all original packaging.
Contact the shipping carrier to report the damage and begin any available claim process.

Do not discard the shipping carton, packaging materials, shipping label, or damaged merchandise until the carrier has completed its investigation.

Fully Tackled does not automatically issue a refund because a package was damaged by a shipping carrier.

If the carrier requires the sender to file or participate in the claim, email support@FullyTackled.com with the tracking number, photographs, and carrier claim information.

Carrier Claims

Carrier claims are subject to the carrier's own:

Filing deadlines
Evidence requirements
Insurance limits
Investigation procedures
Claim decisions
Appeal procedures

Fully Tackled does not control whether a carrier approves or denies a claim.

We do not guarantee payment of a carrier claim.

If compensation is payable under carrier insurance or another shipping-protection program, the resolution may be limited to the amount and remedy provided under that carrier or protection program.

Shipping Insurance

Unless specifically stated during checkout or on the applicable product page, customers should not assume that additional third-party shipping insurance or package-theft protection is included beyond whatever standard carrier protection may apply.

If optional shipping insurance or signature service becomes available, the applicable terms and cost will be displayed during checkout.

Customer Shipping Address

Customers are solely responsible for entering a complete and accurate shipping address.

Before submitting an order, verify:

Name
Street address
Apartment or unit number
City
State
ZIP code
Any other required delivery information

Fully Tackled is not responsible for loss, delay, nondelivery, return-to-sender charges, or misdelivery caused by inaccurate or incomplete shipping information supplied by the customer.

If you notice an error, contact support@FullyTackled.com immediately.

We cannot guarantee that an address can be changed after processing begins.

Orders Sent to the Address Provided

Fully Tackled fulfills orders using the shipping information submitted and confirmed by the customer at checkout.

If an order is properly shipped to the address supplied by the customer, Fully Tackled is not responsible because:

The customer entered the wrong address
The customer moved
The address belongs to another person
An apartment or unit number was omitted
Mail cannot be securely received at the location
The customer does not have access to the location
The customer failed to update saved account information

Customers should carefully review the final shipping address before submitting payment.

Returned-to-Sender Packages

Packages may be returned to Fully Tackled because of:

Incorrect address
Incomplete address
Refused delivery
Failure to retrieve a package
Undeliverable address
Other customer-related delivery issues

Returned-to-sender shipments do not automatically qualify for a refund.

Because all sales are final, any reshipment is subject to Fully Tackled's approval and may require the customer to pay the actual cost of shipping the package again.

Original shipping charges are not refundable except where required by law.

Refused Deliveries

Refusing delivery does not cancel an order and does not create a right to a refund.

Customers who refuse a shipment remain subject to our All Sales Final / Refund Policy.

Any additional carrier fees or reshipping charges resulting from a refused shipment may be the customer's responsibility where permitted by law.

Delivery Security

Customers are responsible for selecting a delivery address where packages can be received securely.

If package theft is a concern, consider using, where available:

A secure mailbox
Parcel locker
Carrier pickup location
Workplace delivery location
Trusted recipient
Signature service if offered

Fully Tackled cannot control what happens to a package after the carrier completes delivery.

Delivery Instructions

Delivery instructions submitted to a carrier or entered into a customer account are not guaranteed.

Fully Tackled is not responsible for a carrier's failure to follow customer-provided delivery instructions.

Carrier Delays

Carrier transit times are estimates and are outside Fully Tackled's direct control.

Fully Tackled is not responsible for delays caused by:

Severe weather
Snowstorms
Flooding
Natural disasters
Transportation disruptions
Carrier staffing
Equipment failures
High seasonal shipping volume
Holiday volume
Government action
Labor disputes
Road closures
Incorrect carrier scans
Other conditions outside our control

A carrier delay after shipment does not automatically create a right to a refund, replacement, credit, or cancellation.

Tracking Information

Where tracking is available, customers are responsible for monitoring their tracking information and making reasonable arrangements to receive the package.

Tracking information may take time to update after the carrier receives the shipment.

A temporary lack of tracking movement does not necessarily mean the package is lost.

Orders That Have Not Yet Shipped

This policy regarding carrier responsibility applies after the order has been transferred to the carrier.

Fully Tackled remains responsible for properly preparing and tendering an order for shipment.

If Fully Tackled is unable to ship an order within a timeframe required by applicable law, we will comply with applicable requirements concerning notice, delay consent, cancellation, and refunds for unshipped merchandise. Federal rules require online sellers to have a reasonable basis for promised shipment timing and to address qualifying delays accordingly.

Fully Tackled Packing Errors

This Shipping Policy is intended to address carrier and delivery problems, not mistakes made by Fully Tackled before shipment.

If Fully Tackled sends:

The wrong product
The wrong assortment category
A materially incomplete order
An order missing a specifically guaranteed item

contact support@FullyTackled.com.

We will review documented fulfillment errors separately under our Terms and All Sales Final Policy.

Chargebacks

Carrier delays, porch theft, carrier loss, carrier damage, or dissatisfaction with a carrier's handling of a package do not automatically make a charge against Fully Tackled unauthorized.

Customers should use the carrier's claim process and contact Fully Tackled regarding legitimate fulfillment questions before initiating a payment dispute.

Fraudulent or materially false chargebacks may be contested using available order, tracking, delivery, communication, and carrier documentation.

Nothing in this section limits legitimate rights concerning unauthorized charges or other rights that cannot legally be waived.

No Automatic Refund or Replacement

To the maximum extent permitted by applicable law, the following do not automatically entitle the customer to a refund, replacement, credit, or free reshipment:

Carrier delay
Carrier loss after acceptance
Carrier damage
Carrier misrouting
Carrier misdelivery
Porch theft
Theft after delivery
Incorrect address supplied by the customer
Failure to retrieve a package
Refused delivery
Package returned due to customer-provided information
Carrier tracking problems

Fully Tackled may voluntarily assist or provide a remedy in an individual situation, but doing so does not change this policy or create an obligation to provide the same remedy in future cases.